Privacy Policy
Effective Date: 01/12/2025
Night Noise Pty Ltd (“Night Noise”, “we”, “our” or “us”) is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website or interact with our business.
Who We Are
Night Noise Pty Ltd
Website: https://nightnoise.com.au
Email: hello@nightnoise.com.au
Information We Collect
We may collect personal information including:
- Name
- Email address
- Phone number
- Residential or installation address
- Information provided through our online quotation and booking forms
- Payment information (processed securely through third-party payment providers)
- Communications between you and Night Noise
- Website usage information, including IP address, browser type and device information
Providing this information is voluntary, however some information may be required for us to provide our products and services.
How We Use Your Information
We use your personal information to:
- Respond to enquiries
- Prepare installation quotations
- Process bookings
- Schedule installations
- Communicate with you regarding your order
- Process payments
- Provide customer support
- Improve our products and website
- Comply with legal obligations
We may also send you product updates, promotions or marketing communications where permitted by law. You may unsubscribe at any time.
Online Quotations & Bookings
Information provided through our online quotation and booking forms is used to assess your installation requirements and determine the appropriate installation package and pricing.
Providing inaccurate or incomplete information may affect the accuracy of your quotation.
Payments
Payments made through our website are securely processed using trusted third-party payment providers.
Night Noise does not store your full credit card details.
Cookies
Our website uses cookies to improve your browsing experience and understand how visitors use our website.
Cookies may be used to:
- Remember your preferences
- Improve website performance
- Analyse website traffic
- Assist with security and fraud prevention
You may disable cookies through your browser settings; however, some website features may not function correctly.
Website Analytics
We may use services such as Google Analytics or similar analytics platforms to understand how visitors use our website.
These services may collect information including:
- Device type
- Browser
- Pages visited
- Time spent on pages
- Approximate location
- Referring websites
This information is generally aggregated and does not personally identify you.
Embedded Content
Our website may contain embedded content such as videos, maps or social media content.
Embedded content from third-party websites behaves in the same manner as if you visited those websites directly.
These websites may collect information about you, use cookies and monitor your interaction with their content.
Sharing Your Information
We do not sell your personal information.
We may share your information where necessary with:
- Licensed Night Noise installers
- Payment processing providers
- Website hosting providers
- IT service providers
- Professional advisers
- Government authorities where required by law
We only disclose information necessary to perform these services.
Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
While we use appropriate security measures, no method of internet transmission or electronic storage is completely secure.
How Long We Keep Information
We retain personal information only for as long as reasonably necessary to:
- Provide our services
- Meet legal obligations
- Resolve disputes
- Maintain business records
Accessing or Correcting Your Information
You may request access to the personal information we hold about you.
If any information is inaccurate or incomplete, you may request that we correct it.
Requests can be made by contacting us using the details below.
Marketing Communications
If you subscribe to marketing communications, you may opt out at any time by:
- Clicking the unsubscribe link in our emails; or
- Contacting us directly.
Third-Party Websites
Our website may contain links to third-party websites.
Night Noise is not responsible for the privacy practices or content of those websites.
Changes to This Policy
We may update this Privacy Policy from time to time.
Any updates will be published on this page.
Contact Us
If you have any questions regarding this Privacy Policy or the way we handle your personal information, please contact us.
Night Noise Pty Ltd